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Terms & Conditions

The present general conditions of contracting the services of the web page www.funivents.com in future WEBSITE will be governed by the Spanish legislation, and the offer and formalization of the contracts will be celebrated in Spanish.

 

ACCESS TO THE WEBSITE

The USER can freely access www.funivents.com. The USER declares that all the information provided by him when making reservations is true and complete.

 

GENERAL INFORMATION

These General Conditions are subject to the provisions of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Protection of Consumers and Users and other laws, Law 7 / 1998, of April 13, on General Conditions of the Contract and other current dispositions.

 

The portal reserves the right to modify, limit or cancel the terms and conditions applicable to the WEBSITE referred to above. In any case, the conditions that were in force when the client formalized the reservation, or the subsequent conditions if they were more favorable to the interests of the consumer, will apply.

 

FUNIVENTS reserves the right to deny or withdraw access to the Portal and / or the Services, at any time and without prior notice to those USERS who fail to comply with these General Conditions.

 

The present conditions will be subject to Spanish legislation. The courts of Llucmajor will be competent to hear any litigation arising from these conditions, except that, according to the provisions of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users, the counterparty had the status of consumer or user, in which case the courts of the consumer's domicile will be competent.

 

CONTENTS AND RESPONSIBILITY

FUNIVENTS operates the www.funivents.com and, in particular, offers and, where appropriate, provides the contents, products and services to the visiting USER of the WEBSITE in the name and on behalf of tour operators of recognized prestige. In this sense, FUNIVENTS has limited itself to include the service on the WEBSITE. Unless explicitly stated, under no circumstances can FUNIVENTS offer direct flights, car rental services, package tours, hotel and bus reservations and tourist services or similar.

 

The purchase of products / services through www.funivents.com means the acceptance by the USER of (i) these general conditions, (ii) the particular conditions of application to the type of product / service in particular that is going to be contracted and (iii) the conditions of the product / service provider.

 

In particular, in the case of lowcost airlines, the use by the client of the WEBSITE for the location of flights for the purpose of contracting implies the direct submission of the client to the general conditions of said airlines and the general conditions of the websites of each one of them, including those corresponding to the protection of personal data.

 

The USER agrees to accept and respect the terms and conditions of purchase established by the provider with which he formalizes the reservation. Such conditions may include the payment of any accrued amounts and compliance with any rules and restrictions on the availability of rates, products or services.

 

FUNIVENTS offers consumers and users a program or informative brochure that contains in writing the corresponding offer on the package trip and that must include a clear, understandable and accurate information on destinations and means of transport, with mention of their characteristics and class, duration, itinerary and travel calendar.

The suppliers of products or services and the organizers / wholesalers who organize the package trip, each within the scope of their respective obligations, will be responsible to the USER for compliance with the obligations derived from the regulations in force and the conditions of sale of each one of the products and services or combined trips that are hired, without FUNIVENTS assuming any obligation or liability with respect to those products or services that it does not lend directly.

The traveler is responsible for complying with the governmental requirements for exit, entry and other documentation. FUNIVENTS may incorporate additional specific conditions that will be stated on www.funivents.com.

 

 

 

PURCHASE PROCESS AND PAYMENT METHODS

At www.funivents.com the reservation can be made in Spanish. Most of the fields are free, so that www.funivents.com does not have the means to identify and correct errors in the introduction of the data, for this reason it will be the responsibility of the USER to make any mistake when entering said data.

 

The document in which the contract is formalized by means of which the client acquires any tourist product or service through www.funivents.com will be sent to the USER by email. In this email you will be given information about the products and / or services contracted, your locator number, all the indications regarding the payment method, cancellation conditions, other useful information and, where appropriate, the sending of the documentation of your trip.

 

The purchase of any product will only be effective at the time that FUNIVENTS performs the charge in a valid manner depending on the means of payment chosen, and may be canceled by FUNIVENTS until such time.

 

 

 

The means of payment available are:

 

ORDINARY BANK TRANSFER. Once the reservation is made on our website, you must make a transfer in the next 24 working hours for the amount accepted. In the concept of the transfer you must include the locator that we will provide you at the end of this reservation. It is necessary that you send us a proof of the transfer to the following email: Info@funivents.com.

 

DIRECT PAYMENT AT THE HOTEL. The USER may make the payment directly at the hotel when it is specifically provided for that type of service. FUNIVENTS will ask for your credit card information ONLY AS A WARRANTY. The hotel can only use these data to charge cancellation fees in cases of cancellation of the reservation or no show at the hotel.

 

Not all of these payment options are activated, it depends on the type of product and how long in advance you make the reservation.

 

The fact of requesting a reservation implies commitment on the part of the client to authorize the charge for the total amount of the product, service or combined trip contracted.

 

RIGHT OF WITHDRAWAL

It is the ability of the user to cancel a contract in certain cases without needing to justify his decision or assume any penalty.

 

Under article 103 section l) of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, the right of withdrawal to contracts that refer to the provision of accommodation services for purposes other than serving as housing, transportation of goods, rental of vehicles, food or services related to recreational activities, if the contracts provide for a date or a period of specific execution.

 

Regarding the transportation of persons, according to article 93 k) of Royal Legislative Decree 1/2007 approving the Consolidated Text of the General Law for the Defense of Consumers and Users regulating distance sales (with the exception of of article 98.2) does not apply to passenger transport service contracts. Therefore, the right of withdrawal does not apply in the reservations of transport services of persons. Thus, in the event that the USER declares his willingness to cancel the contracted tickets, the cancellation conditions of the company in question will apply.

 

With regard to package travel, article 160 of the same legal text provides that the USER may at any time render ineffective the services requested or contracted, being entitled to the return of the amounts that had been paid, but must compensate the organizer or to the retailer in the following amounts, unless such resolution takes place due to force majeure

 

The cancellation of the trip, for any reason that is not attributable to the consumer, gives you the right to terminate the contract with the rights provided.

 

If the cancellation of the trip is communicated within two months prior to departure, Name of the company that owns the site must pay the consumer compensation depending on the time left for the departure, which will at least be:

 

  1. a) 5% of the price of the trip if it occurs more than 15 days in advance and less than 2 months.

 

  1. b) 10% of the price of the trip, if it occurs between 15 and 3 days in advance.

 

  1. c) 25% of the price of the trip, if it occurs within 48 hours prior to departure.

 

Failure to show up at the exit, the consumer and user is obliged to pay the total amount of the trip, paying, where appropriate, the outstanding amounts unless otherwise agreed between the parties.

 

In the event that the combined trip is subject to special economic conditions of contract, such as freight of airplanes, ships or special rates, the cancellation expenses will be established according to the conditions agreed between the parties.

 

There is no obligation to compensate in the following cases:

  1. a) When the cancellation is due to the fact that the number of people registered is lower than that required in the brochure or in the contract for the package trip.

In this case, the agency must communicate the cancellation in writing to the consumer before the deadline set in the brochure or contract.

Failing this, the agency must notify the cancellation at least ten days before the departure date.

 

  1. b) When the cancellation of the trip is due to reasons of force majeure. Force majeure are circumstances beyond the control of the agency, abnormal and unforeseeable whose consequences could not have been avoided, despite having acted with due diligence.

 

INTELLECTUAL AND INDUSTRIAL PROPERTY

FUNIVENTS by itself or as assignee, is the owner of all the intellectual and industrial property rights of its website, as well as the elements contained in it (for example, images, sound, audio, video, software or texts; or logos, combinations of colors, structure and design, selection of used materials, computer programs necessary for its operation, access and use, etc.), ownership of FUNIVENTS or its licensors. All rights reserved. By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Law on Intellectual Property, the reproduction, distribution and public communication, including the method of making them available, of all or part of the articles is expressly prohibited. contents of this web page, with commercial ends, in any support and by any technical means, without the authorization FUNIVENTS.

The USER undertakes to respect the rights of Intellectual and Industrial Property ownership

The USER undertakes to respect the rights of Intellectual and Industrial Property ownership of FUNIVENTS You can view the elements of the portal and even print, copy and store them on the hard drive of your computer or any other physical support provided it is, solely and exclusively , for your personal and private use. The USER must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the FUNIVENTS pages.